Franchise Operations Manual
One of the most important steps that any business can take as they prepare for expansion, and in particular, franchising, is to create a Franchise Operations Manual.
The most consistently successful type of business is a franchise. Well-known examples include McDonald's, The Body Shop and Cash Generator. These brands offer a consistent customer experience – no matter where they are opened or who runs them. The reason...
These businesses have a Franchise Operations Manual which allows new franchisees to learn the internal processes to deliver a consistently good product or service. This includes everything you need to know to run that particular business, from hiring employees through to marketing and sales.
The Benefits of a Franchise Operations ManualA well-documented Franchise Operations Manual can help both the franchisor and franchisee do several things:
- Clearly identify the total knowledge that you have accumulated in your business
- Lay solid foundations for future growth
- Make your business more valuable
- Create a standard for your franchise
- Focus on perfecting the product or service while employees do the day-to-day tasks
- Hire staff with relatively little experience, as they can follow the tasks as outlined in the Franchise Operations Manual
- Focus on marketing and sales
- Deliver a high level of customer service
With over 30 years' experience in this field, we would therefore like to take this opportunity to invite you to one of our offices so that you can see first-hand the quality of Operations and Training Manuals that have been produced over the years.
This is also an opportunity to learn from open discussions with our franchise consultants and manual writers as to how you could best proceed from where you are towards achieving your business development goals.
Client Testimonials"FDS was tasked with a complete re-write of our Franchise Operations Manual. Its staff's detailed data gathering and documentation of the day-to-day basics was thorough and professional. The end result is a manual that we are very proud of and meaningful to our franchisees."
“I wish that I had discovered FDS at an earlier stage, who helped me tremendously through a very difficult transition and contractual obligations with franchises overseas. I highly recommend them.”
Katharine Pooley International
“We commissioned FDS to create a complex manual for our company and have been impressed with their professionalism and attention to detail. We would highly recommend them.”
Omar Park Development Services
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Contact Richard Chatten on 01603 620301, email firstname.lastname@example.org or complete the form below to discover how we can help you produce a well-written Franchise Operations Manual.